Benjamin Durocher
CFO / Co-Founder
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A Bit About Me
Benjamin Durocher, a Louisiana native, brings a diverse career background and a deep love for literature as CFO and Co-Founder of IdioMasters. He holds a Bachelor’s degree from the University of Louisiana at Lafayette and arrived in San Antonio in 2012. With seven years in the banking industry, he developed essential management and customer service skills.
As a creative writer, Benjamin has been able to cultivate his storytelling passion through his work with IdioMasters, his own language company. His journey into the literary world began working at an old, quirky bookstore near the heart of San Antonio. This experience allowed him to foster a love for reading while forming a profound connection with the city. He has also taught ESL both here and abroad, demonstrating his commitment to education and his work to bring the community together. He believes that everyone has a story to tell, and he hopes to inspire this idea in others through community engagement.
Ben is also Manager to the BookCellar, located in the basement of the Central Library branch in downtown San Antonio, Benjamin is excited to partner with the San Antonio Public Library to support their goals and initiatives. He aims to create a vibrant hub for readers and writers.
Work Experience
IdioMasters, LLC
CFO / Co-Founder
May 2015 - Present
The Book Cellar
Manager
September 2024 - Present
JP Morgan Chase
Licensed Relationship Banker/ Manager on Duty
January 2023 - June 2024
Develops training and implements procedures for emerging organizations comprising of a diverse and multicultural workforce
Provides hands-on consultation in strategic operational planning and human resource management
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Leverages sales data and other key performance metrics to make strategic recommendations for business clients
Designs customized lesson plans and course curricula for use in English as a Second Language learning
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Manages creative and technical projects under aggressive deadlines utilizing small teams of varied core competencies
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Facilitated branch meetings focused on improved performance metrics and business controls
Utilized skills in risk management and fraud prevention, performed supervisory overrides for high-risk financial transactions
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Performed regular branch audits to ensure consistent adherence to compliance and risk management policies
Provided relevant advice and executes complex consumer and business transactions in English and Spanish
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Acted as team subject matter expert focusing on customer experience and regulatory compliance
Provided critical guidance and mentorship to new branch employees Supported Tellers and Relationship Bankers in ensuring efficient workload management
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Consistently executed customer-initiated requests to include problem resolution, product acquisition, account maintenance and document notarization
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